Top benefits of using Third-Party Maintenance
Working with third-parties has many benefits as it allows businesses to increase productivity and efficiency, minimize downtime, employ qualified experts, and cut costs. Gartner states “70% of large organizations leveraged third-party maintenance for IT network and hardware support.”
Before IT leaders can start making choices about third-party vendors, they need to understand what third-party maintenance is and what services it offers. In this article, we are going to share with you everything about the Third-party network support.
Simply put, third-party maintenance is a hardware support service that is independent of the original equipment manufacturer OEM. The third-party providers offer a range of services including technical remote support, on-site support, remote monitoring, multi-vendor support, network support, and even maintenance and cost-management strategies.
Third-party maintenance is a great alternative to the overpriced OEM support contracts. It is a one-stop-shop filled with knowledgeable technicians that can save your money and extend the life of your systems.
Advantages of Using Third-Party Support Services
Streamline Your IT Support:
Businesses that invest in IT equipment need to receive ongoing maintenance services for their products, whether the product is brand new or has recently reached its end of life. The best IT network vendors offer hardware or network maintenance programs that provide support not only for the products you purchase, but also the equipment you already have. With this IT support, you can enjoy years of performance and productivity with the network equipment without disrupting your infrastructure.
Many third-party maintenance programs cost less than traditional OEM support offerings. Saving money is always a priority for an organization so the ultimate benefit of getting third-party maintenance services is its ability to lower your business costs. It frees up capital expenses and converts them into operating expenses.
Meaningful Service Enhancements
You will get all the essential components including remote monitoring, on-site support, online troubleshooting, and more. TPM providers connect you to the highly-trained IT hardware experts. These experts can resolve all your hardware, software, and firmware issues. Apart from this, they would be able to provide you with emergency assistance.
One of the great advantages of working with the TPM provider is that you can get individualized attention. With a TPM plan, you can enjoy the flexibility of month-to-month contracts and the ability to terminate the contracts whenever you want without any penalty. The great difference between third-party maintenance services and manufacturer maintenance programs are end of life (EOL) support and saving money that you can invest in more IT needs like security, cloud computing or software, etc.
Extended Hardware Lifespan
Third-party companies would be able to keep your systems up-keep and running. EOSL contracts enable you to keep the paid-for system in service for as long as you need it. They help reduce the cost and stress associated with new hardware purchases, installation, configuration, and training.
A key exception is TechBoy Solutions, a global IT hardware support company offering managed services and solutions. The company is providing comprehensive solutions to its clients since 2010. Our multi-vendor maintenance services are conducted under the visionary guidance of experienced professionals using advanced techniques. Our well-trained experts use advanced tools and technologies to provide you world-class network support. You can achieve hassle-free support and greater uptime with TechBoy Solutions.