Customer Support Services
The success of a business relies on customer satisfaction which is obtained via effective communication. Managing the calls is a labor-intensive process that can become costly for businesses. However, efficient call center solutions enable organizations to outsource their customer service department and achieve a higher rate of business growth and profitability
As one of the professional call center outsourcing companies, The TechBoy Solutions offers end-to-end call center support services to help businesses thrive in an ever-competitive market and enhance their customer satisfaction levels. By utilizing our remote support services, clients can increase their revenues, register conversion rates, and retain clients.
The best call center services provider
We have a team of well-trained experts who provide support through multiple channels like phone calls, chat, and email. Our dedicated professionals use advanced call answering software to remain available 24*7.
The expert team integrates the specified software on the user’s network system which makes the process easier. These executives do their best to address and fix customer queries in a professional way. Our remote solutions are specially designed to reduce the cost and complexity of ownership. We aim to keep our clients happy and satisfied.
Our Services
Fix MODEM, router, extender, and printer-related issues
We offer a full suite of services to assist the operators in adding or boosting the functionality of the routers, modems, extenders, and printers to meet the ever-evolving user experience demands. Our expert team is always at your service to assist you with your device customization to deliver a consistent and optimized experience. Whether you are integrating a new router, modem we have the technical proficiency, populace, and course of action to counsel, check with, build-up, deal with, and secure your devices.
- Dropping Internet Issues
- No Internet Issues, Resetting
- Forgot Password Issues
- Device Integration and Optimization
- Port Forwarding
- Access Point
- Server Issues
- Wi-Fi Connectivity Issues
At TechBoy Solutions, we provide multi-vendor software and drivers update services to seamlessly reduce operational risks with single-source support.
Schedule a discussion with our best technicians to get all the required information. Save your time and funds with a single point of support for all your technical support needs. We are constantly motivated by our valuable customers to offer the highest quality value-added services.
- Firmware
- Bug Fixing
- Wireless Networking
- Improve User Experience
- Enhance Reliability
- Troubleshooting Assistant
TechBoy Solutions provides you with a quick, effortless, and effective way to fix your technical errors. Our desktop solution technicians remotely access your device and diagnose the problem to provide you with the custom way out. We believe businesses should not be bothered with the tedious tasks of backing up data or administering daily procedures. We are a one-stop solution for all your desktop issues in one place.
- Errors and Pop Up Ads
- Slow Computer Speed
- Operating System Issues/ Updates
- App Installation & Removal
- Program & Software Errors
- Delete Unwanted Files
- Syncing & Back up
- Remove Viruses & Spyware
- Stop Crashes & Blue Screens
- Slow Startups & Shutdown
Live chat support services are a convenient and cost-effective way of increasing sales, save marketing costs, and delivering real-time support to your customers. We offer efficient online chat support services that will improve your customer experience and raise your brand value. Online chat support is our specialty. We have run effective, extensive operations since 2010. We focus on engaging website visitors, resolving customer queries, generating leads for our clients, and boosting customer satisfaction. We have a team of professionals who can engage and convert your visitors. Our website chat executives will take care of your customers all day long.
- Errors and Pop Up Ads
- Slow Computer Speed
- Operating System Issues/ Updates
- App Installation & Removal
- Program & Software Errors
- Delete Unwanted Files
- Syncing & Back up
- Remove Viruses & Spyware
- Stop Crashes & Blue Screens
- Slow Startups & Shutdown
We offer a comprehensive range of email support services that help businesses deliver efficient customer service. Organizations receive thousands of emails from their customers which go unanswered.
Entrusting email support services to us helps organizations to answer those unnoticed emails within time. With our services, customers can save time and concentrate more on their core business.
We have highly skilled and well-trained email support staff that provides complete, consistent, and clear replies to your customers. Our experienced customer care staff invests more time and effort to understand the customer’s requirements.
Our email support services include:
- Resolving escalated cases
- E-mail and voice blasting services
- Verification
- Order Fulfillment
- Resolve Queries
- Complete Resolution
- Technical Support